Buy With Confidence

Quotes has become an approved member of the Trading Standards 'Buy With Confidence' Scheme. The purpose of the scheme is to promote and support good, reliable tradesmen and retailers, whilst in turn increasing consumer protection by providing an approved trader list.

To become a member of the scheme Quotes was checked by staff from the County Council's Trading Standards Service for compliance with the letter and spirit of the law. It also made an undertaking to deal with customers promptly, efficiently and courteously and in accordance with good trading practice, and show a committment to fair trading and providing a quality service for its customers.

"We are very pleased to hear we have been accepted onto the scheme." said James Slattery-Kavanagh, Director of Quotes. "We'd like to thank the trading standards officers involved because it has been a busy time for them. They have also been working on their merger with CustomerFirst and the relaunch of their web site at www.buywithconfidence.info. We'd also like to thank all our customers that participated in the vetting process and encourage anyone that would like to give feedback on our services to contact Trading Standards at www.westsussex.gov.uk/tradingstandards."